Your personal data matters to us. This policy explains exactly what information TojBet collects from Pakistani players, how we use it, who we share it with, and what rights you have over your own data.
Types of Data TojBet May Collect
TojBet operates the online betting and casino platform accessible at tojbet.bet. For the purposes of this Privacy Policy, TojBet is the data controller — meaning we are the organisation responsible for deciding how your personal data is collected and used.
This Privacy Policy applies to all players who register or interact with TojBet from Pakistan, and covers all of TojBet's products and services including sports betting, cricket betting, football betting, live casino, Teen Patti, roulette, slots and all associated promotional activity.
If you have questions about how TojBet handles your data, or want to exercise any of your privacy rights, you can contact our data team at privacy@tojbet.bet or via the 24/7 live chat in your TojBet account.
TojBet only collects data that is necessary for operating a licensed online betting platform. Below is a breakdown of the categories of personal data we may hold about you:
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, gender | Yes |
| Contact Data | Mobile number, email address, city of residence | Yes |
| Financial Data | JazzCash / Easypaisa account number, bank IBAN, transaction history | Yes |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatic |
| Usage / Behavioural Data | Bets placed, games played, pages visited, session durations | Automatic |
| Communications Data | Live chat transcripts, support emails, verification documents submitted | When applicable |
| Marketing Preferences | Whether you have opted in to TojBet promotional emails or SMS | Optional |
TojBet does not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, political opinions, health data, or biometric data — unless specifically required for identity verification purposes and with your explicit consent.
TojBet collects your personal data through several channels:
Most of the data TojBet holds about you comes directly from you. When you register a TojBet account, you provide your name, date of birth, mobile number and email. When you deposit or withdraw, you provide your payment details. When you contact TojBet support, a record of that interaction is created. When you complete identity verification, you upload documents that contain identity data.
When you visit tojbet.bet or use TojBet's platform, certain data is collected automatically. This includes your IP address, the device and browser you are using, your operating system, and behavioural data such as which pages you viewed and for how long. This is standard practice across all online platforms and is necessary for TojBet to operate securely and efficiently.
TojBet may receive data about you from third parties in specific circumstances — for example, from payment processors like JazzCash or Easypaisa to confirm a transaction, from identity verification service providers to confirm the authenticity of documents you have submitted, or from fraud detection partners to verify that your account activity is genuine.
TojBet does not purchase marketing lists or receive personal data from data brokers for advertising purposes.
TojBet uses your personal data for specific, documented purposes. We do not use data for purposes that are incompatible with why it was originally collected.
TojBet processes your personal data on the following legal grounds:
TojBet does not sell, rent or trade your personal data. We share it only in the following limited circumstances, and only with parties who are bound by appropriate data protection obligations:
TojBet shares the minimum necessary data with JazzCash, Easypaisa, NayaPay, SadaPay, bank networks and card payment processors to process your deposits and withdrawals. This typically includes your name, account reference and transaction amount. These providers process your data only for the purpose of completing the transaction.
To fulfil our legal obligation to verify player identity and age, TojBet may share your submitted identity documents with licensed third-party verification service providers. These providers process your data solely for verification and are contractually prohibited from using it for any other purpose.
TojBet works with specialist fraud detection and AML compliance partners who may process your transactional and technical data to identify patterns consistent with fraudulent activity or financial crime. This processing is required under TojBet's regulatory obligations.
TojBet will disclose personal data to regulatory bodies or law enforcement agencies when required to do so by law, court order, or when there is a genuine risk of harm to individuals or financial crime in progress. TojBet will not proactively volunteer data to authorities beyond what is legally required.
TojBet's legal, financial, and audit advisors may have limited access to player data where strictly necessary for the performance of their professional services. All such advisors are bound by professional confidentiality obligations.
TojBet does not share your data with advertising networks, social media platforms, or any other parties for marketing or profiling purposes without your explicit consent.
TojBet uses cookies and similar technologies on its platform. A cookie is a small text file placed on your device when you visit a website. TojBet uses the following types of cookies:
You can manage cookie preferences through your browser settings. Disabling performance cookies will not prevent you from using TojBet, but may affect our ability to improve the platform based on usage data.
TojBet takes data security seriously. The following measures are in place to protect your personal information:
While TojBet implements strong security measures, no platform can guarantee 100% security against all threats. Players can reduce their personal risk by using a strong, unique password for their TojBet account, enabling two-factor authentication, and never sharing login credentials.
TojBet retains personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law and regulations.
When data is no longer needed and the retention period has expired, TojBet securely deletes or anonymises it in accordance with our data destruction procedures.
As a TojBet player, you have the following rights over your personal data. To exercise any of these rights, contact TojBet at privacy@tojbet.bet or via live chat. TojBet aims to respond to all privacy requests within 30 days.
TojBet's services are strictly for adults aged 18 and above. TojBet does not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered a TojBet account or accessed the platform, please notify TojBet immediately at support@tojbet.bet so the account can be closed and the data deleted.
TojBet uses age verification as part of the registration process and may request additional documentation to confirm a player's age at any time. Parents and guardians are encouraged to use internet filtering tools to prevent minors from accessing online gambling platforms.
TojBet reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in applicable law, or feedback from players. The date of the most recent update is shown at the top of this page.
When TojBet makes material changes to this policy — changes that affect how your personal data is used — we will notify registered players via email or an in-platform notification before the changes take effect. For minor or clarifying updates, the revised policy will simply be published on this page.
By continuing to use TojBet after a policy update takes effect, you acknowledge the revised terms. If you do not agree with an update to TojBet's Privacy Policy, you may close your account before the effective date of the changes.
If you have any questions about this Privacy Policy, want to exercise your data rights, or want to raise a privacy concern, please contact TojBet through any of the following channels:
TojBet is committed to resolving all privacy queries fairly and promptly. If you feel your concern has not been adequately addressed, you have the right to escalate to the relevant data protection authority in your jurisdiction.
Six rights every TojBet player has over their personal information
You can request a copy of all personal data TojBet holds about you at any time. We will provide it in a clear format within 30 days of your request.
If any of your TojBet data is inaccurate or out of date — your phone number, email address or name — you can request that we correct it through your account settings or via support.
In certain circumstances, you can request that TojBet deletes your personal data. Note that we are legally required to retain some data — such as transaction records — for a minimum period even after account closure.
You can ask TojBet to restrict how we process your data in specific situations — for example, while a data accuracy dispute is being resolved.
You can request that TojBet provide your personal data in a structured, machine-readable format so you can transfer it to another provider if you choose.
You can object to TojBet processing your data for marketing at any time, with immediate effect. You can also object to processing based on legitimate interests where your specific circumstances warrant it.
To exercise any of these rights, contact TojBet at privacy@tojbet.bet or via live chat in your account.
A summary of TojBet's key security measures and how they protect your information
The six things TojBet does to protect Pakistani players' privacy
Every interaction between your device and TojBet travels over an encrypted connection. Your login, deposit, bet and withdrawal data cannot be intercepted in transit.
TojBet has never sold player data to a third party and never will. Your personal information is not a product. It exists solely to operate your account and comply with legal obligations.
TojBet stores passwords using one-way cryptographic hashing. Even TojBet's own staff cannot see your password. If you forget it, it must be reset — not retrieved.
Access to TojBet player data is strictly limited to staff who need it to perform their job. All access is logged and reviewed regularly. No one can browse player accounts casually.
Questions Pakistani players commonly ask about TojBet's data practices